I had heard a lot about PNL for awhile, so I had been hoping to purchase a cape or vest from Samantha for quite awhile before finally being able to around three weeks ago.
Communication was a bit slow but I do understand owning a small business can be very time consuming, not to mention having a life outside of work- so I totally understand. I’m SO pleased with how my pups cape turned out, and I’ll definitely be purchasing more items from this shop in the future!!
Amazing as always!! This shop makes the best stuff!!
Samantha runs an all around fabulous business and produces products that look great and will hold up through all sorts of wear. This was my first time ordering from her but I have lots of vests from other makers prior. The fabric that she uses is durable and is much less likely than my other vests to get dirty or rip. She got back to my emails so quickly, designed these vests with great care in a timely manner, and has a super speedy turn around time! All in all I could not have asked for a better experience. I would recommend Patience and Love to anyone looking for gear.
This was my first time buying a custom vest for my service dog and I am extremely happy with the result. The previous vests we used dug into her armpits and were bulky, and her new vest fits much more comfortably for both of us and looks very nice!
Sam again reminds us why we keep sending people to Patience and Love for their gear needs! Exactly what we wanted, arrived very quickly, and as always Sam was very communicative. We'll be back for more!